WAW88 Privacy Policy — Protection of Your Personal Data

Waw88 (waw88.app) values the privacy of every individual using our platform. This Privacy Policy is provided to clearly and transparently explain how we collect, store, use, disclose, and protect your personal data as a registered member or visitor of the WAW88 platform.

This Policy applies to all information collected through the official WAW88 website at waw88.app, the WAW88 mobile app for Android and iOS, and all our official communication channels including customer support email and in-app live chat.

This document is prepared in compliance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia and reflects WAW88's commitment to handling your information with full responsibility, transparency and integrity. We believe that member trust is our most valuable asset — and that trust begins with robust data protection.

Waw88 only collects information necessary to provide you with a safe, fair, and seamless service. We do not collect excessive or irrelevant data beyond what is required to operate our platform. The following are the categories of information we may collect:

Personal Identification Information

• Full name as shown on your national identity card or passport
• Date of birth and gender
• Identity card number (MyKad) or passport number
• Current residential address
• Identity card image (for KYC verification)

Contact Information

• Active email address
• Mobile phone number registered in your name

Financial Information

• Malaysian bank account number and bank name
• Digital wallet details (Touch 'n Go eWallet, GrabPay, Boost)
• Deposit and withdrawal transaction records
• Betting history and gaming activity

Technical & Usage Information

• IP address of the device used to access the platform
• Device type, operating system and web browser
• Access log data including dates, times, and pages visited
• Geolocation information (at country or city level only)
• Cookie data and other tracking technologies (see Section 7)

Waw88 uses collected personal data exclusively for legitimate and stated purposes. We will not use your data for any other purpose without your prior consent. The following are the primary purposes for which your data is used:

• Account management: Creating, verifying and managing your member account, including secure login and two-factor authentication (2FA).
• Financial transaction processing: Processing deposits, withdrawals and all other financial transactions quickly and securely through trusted channels.
• Identity verification (KYC): Carrying out mandatory Know Your Customer processes to ensure account security and comply with anti-money laundering (AML) requirements.
• Customer support: Identifying you when you contact our support team and resolving any reported issues more effectively.
• Platform security: Detecting and preventing suspicious activity, fraud, multi-account usage and other security threats.
• Legal compliance: Fulfilling legal, regulatory and reporting obligations applicable in Malaysia.
• Service improvements: Analysing usage patterns to improve platform design, user experience and game offerings.
• Account-related communications: Sending important notifications related to your account, transactions, promotions and platform updates (subject to your notification preferences).

Waw88 does not sell, rent, or trade members' personal data to any third party. However, there are specific situations where we need to share information with selected parties to ensure smooth and secure platform operations:

Trusted Service Providers

Waw88 works with third-party service providers that have undergone our rigorous vetting process, including:

• Licensed payment gateway providers and financial transaction processors in Malaysia
• Internationally licensed game providers (including Pragmatic Play, Evolution, Microgaming and others)
• Cloud service and technical infrastructure providers that comply with international security standards
• Licensed identity verification and KYC companies

All these service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

Legal Requirements

Waw88 may need to disclose your personal data to authorities or regulatory bodies under the following circumstances:

• When required by a valid court order or search warrant
• To comply with mandatory anti-money laundering (AML) reporting requirements
• When necessary to prevent or investigate serious financial crimes
• To protect the rights, property, or safety of waw88, our members, or the public

Waw88 continually invests in the latest security technologies and procedures to ensure your personal data is always protected against unauthorized access, disclosure, alteration, or destruction. Our implemented security measures include:

• 256-bit SSL encryption: All data transmitted through the waw88 platform is protected by 256-bit TLS/SSL protocols — the highest encryption standard available today.
• Two-factor authentication (2FA): An additional layer of security via OTP codes sent to your registered phone number at every login.
• 24/7 security monitoring: Our cybersecurity team continuously monitors the platform to detect and respond to any threats in real time.
• Internal access controls: Member data is accessible only by WAW88 employees with a legitimate business need, and all access is logged and regularly audited.
• Secure data backup: Your data is securely and regularly backed up to separate locations to ensure service continuity.
• Periodic security assessments: waw88 conducts regular penetration testing and security audits by independent third parties.

While we take all reasonable precautions, no security system is completely impenetrable. We therefore encourage you to also safeguard your own password and login credentials.

As a waw88 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. waw88 is committed to respecting and facilitating the exercise of these rights:

Waw88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as staying logged in, session security, and language preferences. These cookies cannot be disabled as they are essential to platform operation.
• Performance Cookies: Helping us understand how members use our platform — which pages are visited most, time spent and navigation patterns. This information is used to improve platform design.
• Functionality Cookies: Saving your preferences such as language settings, display themes and game preferences to provide a more personalised experience.
• Analytics Cookies: We use analytics tools to collect aggregated (non-individual) usage data to help us make data-driven decisions in improving our services.

You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of the WAW88 platform and impact your user experience.

The waw88 platform is intended exclusively for individuals who aged 18 and above. WAW88 does not knowingly or intentionally collect, store, or process personal data from individuals under the age of 18.

If we discover that personal data of a child has been collected without our knowledge, we will take immediate action to delete that information and close the account without prior notice. All balances in such accounts will be forfeited in accordance with our platform's Terms and Conditions.

In the context of WAW88's global platform operations, your personal data may need to be transferred to servers or service providers operating outside Malaysia — for example, international game providers or global cloud data centres.

Whenever such data transfers occur, waw88 ensures that:

• The recipient country or region has a level of data protection equivalent to or higher than that required by Malaysia's PDPA.
• Legally binding and appropriate data transfer agreements have been put in place with data recipients.
• Your data remains protected under the same security standards that apply in Malaysia.

Waw88 will not transfer your personal data to any country or party that cannot ensure an adequate level of protection. If you have questions regarding international data transfers, you may contact our team via live chat in the waw88 app.

Waw88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or enhancements to the privacy protections we offer. The "Updated" date at the top of this document will always reflect the latest version.

For any material changes that significantly affect your rights, WAW88 will provide advance notice through:

• In-app notifications on WAW88 displayed at login
• Email to the address registered with your account
• A clear notice on the homepage of waw88.app

Your continued use of the waw88 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account and request deletion of your personal data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how waw88 handles your personal data, our Data Protection Officer (DPO) team is ready to assist you.

You may contact us through the following channels:

• Live Chat: Fastest option — available 24/7 in the WAW88 app
• Support Email: [email protected] (response within 1–2 business days)
• Service language: Bahasa Melayu and English

We are committed to handling every privacy-related inquiry seriously, transparently and within a reasonable timeframe. Your trust is our top priority, and we will always strive to provide a satisfactory response to every concern you raise.